Course curriculum

  • 1

    Lesson 1 - Course Overview

    • Course Overview

    • History of Facilitation

    • Difference Between Facilitation, Chairing and Training

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  • 2

    Lesson 2 - How Facilitation Works

    • Key Skills

    • Roles of a Facilitator

    • Facilitation at a Glance

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  • 3

    Lesson 3 - Establishing Ground Rules

    • Getting Started with Ground Rules

    • The Importance of Buy-In

    • Parking Lots and Planning Transition

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  • 4

    Lesson 4 - Content and Process

    • Defining Content and Process

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  • 5

    Lesson 5 - Types of Thinking

    • Types of Thinking

    • Divergent Thinking

    • Convergent Thinking

    • Grey Matters

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  • 6

    Lesson 6 - Listening for Common Grounds

    • A Common Goal

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  • 7

    Lesson 7 - Common Facilitation Techniques

    • Top Techniques 1

    • Top Techniques 2

    • Top Techniques 3

    • Making Connections

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  • 8

    Lesson 8 - The Language of Facilitation

    • Applying the Language

    • Paraphrasing to Clarify

    • Stepping In On Troublesome Behaviour

    • Perception Reading

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