Course curriculum

  • 1

    Lesson 1 - Building Sustainable Agreements

    • Building Sustainable Agreements

    • Speak from Your Own Perspective

    • Specify the Desired Outcomes

    • Use the WWWWWH

    • Solicit Facts and Opinions

    • Review Starting Positions

    • Search for Unrepresented Perspectives

    • Raise Difficult Issues

    • Test your learning
  • 2

    Lesson 2 - Handling Controversial Issues

    • Handling Controversial Issues

    • No Need for Black and White Thinking

    • Degrees of Support

    • Test your learning